change email address in microsoft account

By configuring the e-mail account first, it will avoid this issue. Now at this point, the key is to create the Exchange (or any other mail account) before you actually attach your Microsoft account to your system login account. I confirmed the user profile was fully deleted and then logged back in. I then proceeded to delete the user profile and restart the system. I then went to “System” under control panel, “Advanced System Settings”, “Advanced” tab, then “Settings” under “User Profiles”.

To resolve this, I restarted the machine, and logged in using a different account. It appears there is a conflict with the Microsoft Account (which of course has it’s own mail, calendar, and contacts), and a separate account with the same e-mail address.

Researching this, I noticed numerous other people reporting this problem on multiple forums, however no one had a fix. This message stopped me from configuring my Exchange account with the Windows 10 Mail, Calendar, and People apps. There’s already an account set up to use. When trying to add, I was presented with:

After joining the Surface to my domain, and attached my Microsoft account, I went to add my Exchange account (which is the same e-mail address I use for my Microsoft account). Recently, I did a fresh install of Windows 10 on my Microsoft Surface Pro. While many people use or addresses, some of us prefer to use our actual real e-mail addresses as Microsoft account logins. If you’re like me, you probably have your Microsoft account configured the same as your e-mail address.

Change email address in microsoft account